Blog

Ideas & reflections

Thoughts on UX, DesignOps, leadership, and the craft of building digital products.

June 20, 2026

What I learned building my first Figma plugin with AI

This isn't a story about how AI built a plugin for me. It's about how a simple Figma problem forced me to make real product decisions — and what happened when I used AI as a technical co-pilot to ship it.

FigmaPluginClaude CodeIADesignOps
7 min
June 17, 2026

Building a portfolio with AI: what I learned (and unlearned)

A reflection on building andresballen.com using Claude Code — from the research docs that defined everything to the DNS records that almost broke it all.

IAClaude CodeNext.jsProcesoDesignOps
8 min
October 13, 2014

Affordance — or: the damn red button at the agency

How a red button with a "Do not press" sign taught me everything about affordance — and why what users do is always different from what they say.

UXAffordanceUsabilityPsychology
6 min
August 15, 2014

The User-Centered Design (UCD) Process Map

A complete map of UCD processes and tasks — how to plan, select your team, and execute a human-centered design project from start to finish.

UXUCDProcessMethodology
8 min
August 10, 2014

Design and User Research

Why user research is not optional in the design process — and the methods that actually work to understand behavior, not just opinions.

UX ResearchUser TestingMethodology
5 min
August 6, 2014

Introduction to Usability and UX

Usability is not just about making things easy — it is about understanding people. An introduction to the UX Honeycomb and the disciplines that build great user experiences.

UXUsabilityHCIFundamentals
6 min
February 13, 2013

Diary of a Usability Study: Day 1

An early and continuous focus on users and their tasks — how to define user profiles, red routes, and the path from individual behavior to social design strategy.

UX ResearchUsabilityUser ProfilesProcess
5 min